Serving Metro Atlanta
Non-Emergency Medical Transportation Across Metro Atlanta
Care that gets you there.
Transportation for medical appointments, dialysis, rehabilitation, hospital discharge, recurring care and wheelchair-accessible trips.
Before you request
- Serving Metro Atlanta
- Every transportation request is reviewed by our team before availability is confirmed.
- 678-935-5489
Services
Transportation for essential care
Non-emergency transportation for scheduled medical care, one trip or a regular schedule, plus pre-arranged airport rides.
- Medical Appointment TransportationRides to doctor visits, specialist and outpatient appointments, and diagnostic visits.
- Dialysis TransportationTransportation coordinated around repeating dialysis treatment schedules, there and back.
- Rehabilitation TransportationRides to physical therapy, occupational therapy and other rehabilitation appointments.
- Hospital Discharge TransportationPlanned, non-emergency transportation from the hospital to the passenger's next destination.
- Recurring Care TransportationOne request for appointments that repeat, such as dialysis, therapy or ongoing care.
- Senior Medical TransportationTransportation for older adults going to scheduled medical care, arranged with family or caregivers.
- Wheelchair-Accessible TransportationWheelchair-accessible transportation for scheduled, non-emergency medical trips.
- Airport TransportationPre-arranged rides to and from the airport, coordinated in advance.
Not sure which service fits? Call 678-935-5489
How It Works
From request to arrival
A request starts a conversation with our team. Nothing is booked until Zenward confirms the details with you.
Prefer to talk it through?
Call 678-935-5489- 1
Send a request
Online or by phone: the passenger, pickup, destination and timing, plus any mobility or assistance needs.
- 2
Zenward reviews it
A member of our team reviews the trip details before anything is confirmed.
- 3
We confirm with you
We contact the person who made the request to confirm availability and details. A request is not a booking until we confirm it.
- 4
The trip takes place
Transportation is arranged according to the confirmed trip details.
Why Zenward
Transportation planned around care, not just a pickup
A medical trip often involves more than getting from one address to another. Appointment timing, recurring schedules, family coordination and changing care plans can all affect the journey.
Reviewed by a person
Every request is reviewed by the Zenward team before transportation is confirmed. Mobility and assistance needs are part of that review.
Planned around the appointment
Requests are considered in the context of scheduled care, including the appointment time and whether a return trip is needed.
Clear communication
You get pickup information as it is confirmed, and a point of contact if plans change.
Room for recurring care
Repeated appointments, such as dialysis or rehabilitation, can be described once and discussed as a regular arrangement.
Recurring care transportationNon-emergency, and clear about it
Zenward provides non-emergency medical transportation only. It does not provide ambulance, stretcher or emergency transportation. In an emergency, call 911.
Patients, Families & Caregivers
Arrange a ride for yourself or someone you care for
- For yourself
- Request your own ride to an appointment, treatment or therapy visit.
- For a family member
- Arrange transportation for a parent, spouse or relative. Zenward follows up with you.
- As a caregiver
- Coordinate trips for someone in your care, including appointments that repeat.
Tell us about any mobility or assistance needs in the request. Zenward reviews them before the trip is confirmed.
For Healthcare Providers
Transportation coordination your team can rely on
If your organization arranges transportation for patients, such as a clinic, dialysis center, rehabilitation provider, hospital discharge team or senior care organization, Zenward can coordinate one-time trips and recurring schedules.
Call 678-935-5489Appointment-led scheduling
Rides arranged around when the patient needs to arrive, for one visit or a recurring schedule.
Discharge coordination
Share the discharge details and Zenward coordinates transportation to the patient's next destination.
One point of contact
A consistent contact for your team's transportation requests, so you know who to call.
Frequently asked questions
No. A request tells Zenward what transportation you need. Our team reviews it and contacts you, and the trip is confirmed only once we have confirmed availability and details with you.
Yes. You can request transportation for yourself, for a family member, or as a caregiver. The request form asks for your relationship to the passenger so we follow up with the right person.
Yes. Zenward offers wheelchair-accessible transportation for scheduled, non-emergency medical trips. Tell us about the passenger's mobility and assistance needs when you submit the request so our team can review the trip details and confirm the transportation arrangement.
Yes. Choose Recurring on the request form and tell us the days of the week and start date. Zenward reviews the schedule you requested and confirms with you what it can arrange. The form does not book trips automatically.
Scheduled, non-emergency medical care: doctor and specialist visits, dialysis, rehabilitation and therapy, transportation after a hospital discharge, and other recurring care. Choose the closest service on the request form, or Other.
No. Zenward provides non-emergency medical transportation only. If you are experiencing a medical emergency, call 911.
Zenward currently provides non-emergency medical transportation in Metro Atlanta. Call 678-935-5489 or request a quote so our team can confirm whether we can provide your specific trip.
Still have a question? Talk to our team or call 678-935-5489.
Need medical transportation?
Serving Metro Atlanta. Zenward reviews every request and follows up to confirm availability and details.